When you purchase a car, you decide on the model, options, warranty, colour and then the best price. You still arrive at home with the same car. Not the case for roofing, you don't want a lemon.
Manufacturers will list certified contractors on the website under "Find a PRO". If you can't find your potential roofer there, ask yourself why? This could be a red flag.
Titans is certified!
The Better Business Bureau (BBB) shows how companies have handled customer issues over the years - are they a member?
Titans has been an accredited member for over 10 years and has an A+ rating!
Does your contractor have a business location or do they operate from a cell phone only?
Titans is located in Oakville, Ontario at 2172 Wyecroft Road, Unit 16.
We can be reached locally at 905-825-1119 or Toll Free at 1-855-779-7663
Local review sites can be helpful, but you should be aware that many companies post artificial reviews.
Titans' Reputation Is Through The Roof!
Were you able to reach a live operator from the company?
You can talk to a member at the Titans office Monday to Friday 9am - 5pm.
Was a free in-home consultation scheduled?
We won't just drop an estimate in your mailbox. We will arrange for our estimator to meet with you.
Did the estimator visit the roof or just examine from the ground?
A Titans estimator will visit the roof every time and create a proper plan of action and a detailed estimate.
Did they provide a city permit, liability insurance, WSIB and shingle certification?
Titans provides all of this and more with every estimate so you don't have to ask!
Are square footages and measurements listed on your estimate? If not, why?
Titans lists all of these details so we're all on the same page.
Are starter strips and ridge cap shingles listed on estimate? If not, they're cutting corners.
We list every product item in order to obtain full warranty from the manufacturer.
Plastic roof vents crack, warp, fade and can easily be removed by critters. Are they specific about what roof vents they are providing?
Titans will only install pre-painted steel vents.
Do they include terms and conditions on their estimate?
This protects you as much as it does the company. Our terms are attached to our estimates.
Did they provide you with photos and a blueprint layout marking the crew's instructions?
You'll see the difference in the Titans approach - We promise.
Do they assure they will inspect their crews final work?
We list this right on your estimate!
Any company can offer a labour warranty. Have they been in business long enough to serve one?
Titans has been installing excellent roofs since 1999.