We are very happy with the look, the quality of shingles and the installation of our new roof. Don Amero and customer service are very professional, helpful and easy to talk to. Installation crew is friendly and efficient, finished the roof in one day and left the place clean.
All the staff were professional and helpful through the whole process of picking the proper shingles, installation, cleanup and post inspection. The installation and cleanup was excellent. No complaints.
Titans did a great job. They were fast and responsive and incredibly courteous. Will definitely recommend.
This large project from quote to completion was done professionally, with attention to detail and most importantly on budget! Right from Shawn, the office staff to the installers, everyone communicated all aspects of the job and it was a pleasure to have them work on our house.
Titans was very accommodating with our dates. Very professional and courteous from our first encounter to the very last day. Kept our lawn clean and even put back our patio furniture. Would definitely recommend Titans.
Needed some basic roof repairs done. After reading sooo many horror stories of customers who had work done by XYZ company's, who just up and disappeared over night after being paid for hack jobs, I found Titans Roof Works in Oakville. Spoke with their customer service dept, that was extremely helpful and courteous. Explained everything I needed to know and answered all of my annoying questions. I was actually told that due to my homes location being outside of their jurisdiction, they weren't willing to take the job. However after talking through it, Titans came through in the clutch and hooked me up.
Due to a typical early spring snow storm in Ontario and my roof not being an emergency, they were out in about 2 weeks to fix it. When the roofers showed up they were great in addressing all my next set of annoying questions. Got the job done and explained to me everything that they had completed and what they had taken pictures of to submit back to the office. Highly recommend Titans Roof Works, and will be calling them in the future. We need more creditable businesses like this in Ontario!!!!!
We had a full roof replacement and install of a 14 inch sun tunnel. The process for quotation was very professional and they provided me a detailed plan including photographs and dimensions. While the price quoted was more than some other quotes they were more professional and I felt more comfortable that I was getting excellent product and service. I did not think that compromising product and service by going with a cheaper price when it came to keeping my family dry. The installers were all great and they finished the job with no issues. I would highly recommend Titans to anyone who values quality and excellent service.
From start to finish Titans Roof Works has been EXCELLENT! From the estimate process to the invoice, they were consistent with what they said they would do BUT what surprised me the most is that they did it in a way that made us feel like we were contracting a good neighbor to do the work. IMPRESSIVE company all around.
We completed our project in the spring of 2013. Shawn was professional even though we had a few hiccups and misunderstandings during the project. The finished result is a gorgeous roof that has held up well and we are very happy with it. Overall we plan to use Titan again for future projects. The work was done in a timely manner and the site kept clean as possible. No damage to surrounding landscaping. He was always reachable by phone throughout the project which was reassuring.
We were new home owners at the time and have learned a lot since about discussing every detail with a contractor so there are no surprises. Our challenge was with replacing old skylights that were unable to be matched in size. We didn't realize what that would mean for the interior and we subsequently had to redo the drywall and some creative mudding by my dad on the interior ceiling.
Shawn also had to contend with a family member wanting to be more involved than he should be, which his crew handled with grace and tact. We also replaced some of the plywood underneath.
Very happy with the service and price I received from Tracy and her team on this job. Although it wasn't a huge job (replacement of fascia that was damaged in a windstorm), the team at Titan quoted the job and completed the worked as planned. Since it was a small job, many other roofers simply didn't even bother to respond to the request. Titan however treated this small job with the same professionalism and commitment that they did when they replaced our shingles a couple of years ago. I am happy to recommend the Titan team for any roof repairs or installation.
We called Titans around 2009 after doing some research on roofing companies in our area. Great service, excellent product and no problems in the six years since we had the roof replaced. Sean was very helpful, didn't try to up-sell or push you in a specific direction - just laid out the options and gave advice when asked. Would certainly use Titans again.